HAVE A QUESTION?
Find the answer right here!
We'll always email all winners within two hours of the draw. If you don't reply within 2 weeks, we'll send you a reminder. You don't need to take any action yourself. Although we advise you to check your account page every now and then to see if you've won anything, in case our emails to you have ended up in your spam folder. If you want to check if you have the winning numbers, simply log in and visit our Results page.
Not to worry! We'll also post the winning numbers on our results page. The only way to watch the live draw currently is by tuning in to our Instagram. If you have a suggestion for another platform, give us a shout at email@example.com.
We always find an experience prize for you in your nearest by city. It could be that not all the options are available in your city, but there's always at least 2 or 3 available!
You will have received an email confirming you won a prize (check out spam if you didn't). Simply reply to that email with your preferred prize! If it's an experience or travel prize, let us know your preferred date and location. If it's a physical prize, let us know your delivery address. You can then leave it in our safe hands and we'll get it all sorted for you!
Tokens are our way of rewarding you for matching even just 1 number. You can collect Tokens and redeem them for free entries into our various games.
No, but we welcome healthy skepticism 😉! It's of course all a matter of odds and you are much more likely to match 2 numbers than 5 numbers. But with prizes big and small, the odds are in your favor! We highlight winners on our site (check out the 'winners' page) and we highlight a winner every week on our Instagram page. We also have a Excellent rating on Trustpilot. Feel free to email us at firstname.lastname@example.org if you still don't trust us and we can answer any questions you may have!
You can cancel your subscription at anytime from the Manage Subscriptions page. The cancellation will have an immediate effect. If you are still struggling, just drop us a email at email@example.com and we'll get it done for you. Please allow one working day for us to get back to you.
You can change your numbers, as well as your number of entries, for your subscription from the Manage Subscriptions page. This is optional. If you don't edit your numbers, your chosen lucky numbers will automatically roll over on a weekly basis.
You can post us a letter with your email address and we'll enter you into the prize draw with one entry for free. You can find more information on the 'alternative entry' page.
The odds are based on the number of balls you match. Of course matching 2 balls is much more likely than matching all 5. A mathematical explanation of the odds is explained on our Terms & Conditions page.
No. You can also find our results right here on our website under the Results page. You will also be emailed the results every Friday after the draw.
We've had more than 5,500 players win prizes since we launched, of which 55 won a travel prize! We highlight a winner on our Instagram every week and we highlight some winners right here on our website on the Winners page. More of our winners have won lower value prizes (e.g. £25, £100, £500, etc.), as the odds of matching 3 balls are so much greater.
The choice of dates is entirely up to you if you win a £10k+ trip. Some of the itinerary elements are subject to availability but if you were to miss a certain activity or restaurant booking, we'll get you something similarly great! If you win our Travel Raffle, you will be given a choice of dates (typically a selection of 5 different dates) for you to choose from.
Yep, as long as it fits within the prize value, we can make your trip fully bespoke to your wishes!
All prize itineraries are for 2 people, but we want to make all the prizes as bespoke as possible. Most of our experiences are customisable for families, although it will change the itinerary somewhat (and what is included). The itinerary is flexible - the prize value is not. For example, if we can find a trip for a family of 4 or 5 to Bali for 7 days (incl. flight & hotel) within the £2,500 prize value, we will definitely do so if that is what you wish! It may however mean that the yoga retreat won't be included.
For our weekly draw:
All our experience prizes are given in the form of vouchers and have a lengthy validity period, typically 6-12 months, and can sometimes be extended or exchanged for free so winners can change or delay their plans if they wish. If you win a trip in our weekly draw, you choose the dates, so it can be planned as far in advance as you wish. Winners have up to 28 days after winning to let us know when they would like to travel. All our trips are insured in the event of unexpected cancellations. We advise all our players to follow the advice given by the local authorities. In the case of a lockdown, the prize can be claimed after the lockdown.
If you choose an experience prize, please check if the operator is still active in your (nearest by) city. For example, if you choose afternoon tea for 2 at Patisserie Valerie, check if your nearest by Patisserie Valerie is open for dine in before choosing this prize. Once an experience prize is chosen, it cannot be exchanged.
For our travel raffle:
If you win a trip in the travel raffle, you will be responsible for obtaining the travel insurance yourself. To accommodate for the current circumstances, we also offer travel vouchers (for a travel company of your choice), worth £500 and valid for at least 12 months.
Delivery times for packages vary based on which of the prizes you choose. Some may take 1 day, others may take 1 month. It should not take longer than 4 weeks. If you want to track your order, feel free to mail us at firstname.lastname@example.org to check this for you!
It can take up to 5 working days for the DAYMADE team to get back to you, confirming your prize choice and informing you of next steps (if any) or simply that the order is on its way!
If you haven't let us know your prize of choice within 28 days of the draw in which you won, your prize will expire. We will try and send you follow ups where we can, but please make sure to check your account at least once per month to make sure you didn't miss out on any wins (as our emails may sometimes end up in your spam folder). Once you choose your prize, your prize is valid for at least 6 to 18 months, depending on your prize of choice.
Once you've selected your prize and it has been send out to you, you unfortunately cannot change it. We have a lot of prize options available for you to choose from, so make sure you pick your absolute favourite so you don't regret it later!
Yes, we are a team of 5 real people (Callum, Andrew, Abbi, Loic, & Lisa — find out more about us here) and we have a weekly draw every Friday at 5pm on Instagram Live where you can witness our realness (@daymadeuk). If you want some objective peace of mind before entering any of our draws, check out our DAYMADE reviews on Trustpilot.
Our main draw is our Weekly Draw, where you choose 5 numbers between 1 - 35 and a Bonus Number between 1 - 10. The winning numbers are drawn in a live draw on Instagram (@daymadeuk) each Friday at 5pm. All the information on our homepage, applies to this Weekly Draw. Enter here.
Then we also have a hub of raffles. We currently have 4 different raffles, outlined below:
DAYMADE Unboxed: in this monthly raffle, we have 1 guaranteed winner who gets to choose between 4 epic gift boxes worth £500. Enter here.
DAYMADE Hardwired: in this monthly raffle, we have 1 guaranteed winner who gets to choose between 4 epic gadgets worth up to £500. Enter here.
Travel Raffle: in this monthly raffle, we have 1 guaranteed winner who will receive a £1,000 LuckyTrip gift card to use on an adventure (flights + accommodation) for 2. Enter here.
Giving Back Charity Raffle: in this monthly raffle, we have 1 guaranteed winner who gets to choose between 4 epic prizes worth £200. All profits go straight to charity. Enter here.
DAYMADE Leaderboard Raffle: this is a monthly raffle that all DAYMADE players are entered into for free. Depending on how active you are as a player, you collect a bunch of loyalty points that give you even more chances of winning. As a subscriber you collect double the amount of loyalty points. Check out your position on the Leaderboard here.
You can subscribe to our Weekly Draw for automatic weekly entry, or to any of our raffles for automatic monthly entry.
Please email us directly at email@example.com. We will try and fix the issue as soon as we’re able. We are very thankful for players who flag issues to us, so we can make sure as few people as possible are affected!
DAYMADE is a prize platform where players can win incredible at-home prizes and win dream holidays or local experiences, while supporting a good cause. DAYMADE was born of the belief that experiences are more valuable than money, and we work hard to offer our players a wide range of prizes that are fun and memorable.
Our weekly draw offers players a chance to win amazing prizes big and small - from afternoon tea for two or a DIY doughnut kit and from a cheap trip to an all-inclusive holiday to South Africa or a full home make-over. You pick your prize and we handle the rest!
Aside from our weekly draw, we have a raffle hub consisting of a monthly holiday raffle (what is better than the gift of travel!), a monthly lifestyle raffle and a monthly charity raffle. We also offer a daily free competition with a chance to win a free holiday. Tune into our Instagram live draw, every Friday at 5pm, to see how the winning numbers are drawn. The draw results and who won our raffles are also shared on our site.
We are a team of 5 travel-lovers (Abbi, Andrew, Callum, Loic, & Lisa) based in London and Brighton who work tirelessly to deliver a great experience for our players and the causes we support!
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